Shipping Policy

All of our products are shipped via standard ground in most states.  In AL, AZ, CT, DE, GA, LA, MD, MA, MS, NV, NJ, NM, NC, OR, RI, SC, TX, UT, WA we require 3 day Select Shipping and in CA, FL, and ID we require 2nd Day Air for quality purposes.  If you wish to expedite your shipping, please contact our Cheese Store at 715-689-2748 to place your order by phone. Shredded cheese and Spreads are not shipped during the months of May-October to warmers zones. 

Allow 2-3 business days for us to process your order.  

Shipping estimates based on when we ship, not when order is placed.

We our very proud of the quality cheese we make at Burnett Dairy Cooperative.  Because our cheese is perishable, and we don't know everything that can happen to our packages,  we require the addition of a cooler box on every order to ensure our quality is maintained.   

We know those of you in Zones 1 and 2 have cold winters and don't always see the need for a cooler box.  During November through March we do not use cooler boxes in Zone 2 (IL, IN, IA, KS, KY, MI, MO, NE, ND, OH, SD)  and therefore do not charge for the box during that time.  During November through mid April we do not use cooler boxes in Zone 1 (MN, WI).

It is especially hard to ship cheese to hot or far away states during the summer via standard shipping.  We do include ice packs that can keep the cheese cold during typical summer conditions, but during the months of July and August we do suspend ground shipping to those in zone 4 and may require expediated shipping in hot areas.  Special arrangements can be made for orders by calling our shipping department at 715-689-2047.

We cannot ship to P.O. Boxes.

We are only able to ship Monday through Thursday. Orders received Wednesday through Sunday may not be shipped out until Monday if the order is being shipped to Zone 2, 3, or 4. Shipping Speeds are approximate. Please be aware that during the Holiday Season delays may happen. 

Our shipping zones are as follows:

Zone 1 - WI and MN

Zone 2 - IL, IN, IA, KS, KY, MI, MO, NE, ND, OH, SD

Zone 3 - AR, CO, DC, ME, MT, NH, NY, OK  PA, TN, VT, VA, WV, WY

Zone 4 - AL, AZ, CT, DE, GA, LA, MD, MA, MS, NV, NJ, NM, NC, OR, RI, SC, TX, UT, WA

Zone 5 - CA, FL, ID

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